Privacy Policy

Last updated: July 8, 2025

1. Introduction

AC Tech (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, enroll in our HVAC training programs, or join our invitation‑only HVAC chatbot waiting list.

2. Information We Collect

• Website Data – IP address, browser type, pages visited, and device identifiers (for analytics and performance optimization).
• Waiting List Data – Name, email address, phone number (10‑digit long code – 10DLC), company, and HVAC experience description.

3. How We Use Your Information

• To deliver HVAC training content and resources.
• To manage and communicate invitations to our HVAC chatbot.
• To send optional updates and marketing messages (SMS messages are sent only to U.S. and Canadian numbers that explicitly opt in via the checkbox on our waiting‑list form).

4. SMS & 10DLC Compliance

We follow CTIA and carrier guidelines for A2P 10DLC messaging. By checking the SMS updates checkbox on our website form, you explicitly consent to receive text messages from AC Tech. This consent is gathered through our website form and is required for SMS messaging. Message frequency varies. Message and data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP.

5. Data Sharing

We do not sell or share your personal data with third‑party marketers. We may share data with trusted service providers (e.g., cloud hosting) solely for operating and improving our services, subject to confidentiality obligations.

Important: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your data, including HTTPS encryption and least‑privilege access controls.

7. Your Choices

You may opt out of marketing emails at any time by clicking “unsubscribe.” For SMS, reply STOP to cease messages. You may also request data deletion by emailing [email protected].

8. Contact Us

Questions? Email [email protected].